Frequently Asked Questions

Here you will find answers to some of the questions that we're most commonly asked. If you can't find the answer you're looking for, please contact us and we'd be happy to help…

Do you fix small kitchen appliances, like toasters etc?

No, we do not as the cost often outweighs the replacement value.

Do you repair ovens and cook tops?

Yes we do!

Do you repair commercial kitchen equipment?

Yes, in fact this is an area we specialise in.

Do you fix washing machines or dishwashers?

No we don’t but we can always recommend someone who does.

Do you install smoke alarms?

Yes we do. There are new regulations that require smoke alarms to be installed in every bedroom and for alarms to be networked together. Contact us for up to date advice.

Do you replace hot water elements?

Yes we do! Call us today for more information.

Do you install extractor fans and rangehoods?

Yes we do. Heathy homes compliance is an area we can help you navigate. Give us a call.

What can I do myself when it comes to electrical work?

Not much anymore. The new legislation stated that any work done with any item from 230 volts and up must be completed by a registered electrician. If in doubt, contact the Dempster & Hill team and we can let you know what you can and can’t do.

How long will it take for someone to come to my house?

This can change on a daily basis and on how urgent you need us to attend. Call us and we will take your number, and either give you a time and day to come to you; or if urgent, we will call you back with an estimated time of arrival.

Do you offer electrical services after hours, weekends or public holidays?

Yes, we offer our electrical services 24/7, however, additional charges do apply for after hours, weekend and public holidays.